Archery Warehouse LTD is a New Zealand owned and operated business.
If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Archery Warehouse LTD relationship with you in relation to this website.
The term 'Archery Warehouse' or 'us' or 'we' refers to the owner of the website whose registered office is 9 Pinebrook Lane, Maraetai, Auckland, New Zealand.
In the event that you have simply changed your mind about a product you have purchased you have five working days from the date of order to advise us. We will only accept its return if the original packaging is intact and that you meet the return freight costs. Once we have received the returned product it will be assessed and only if it is in a condition that allows us to resell it in new condition will a refund be issued. All such returns will be subject to a 10% administration and re-stocking fee. In addition our costs associated with freighting the product to you where the value of your order qualified for free delivery will be deducted from the refund.
Gift vouchers can be used for the purchase of any product sold by Archery Warehouse. The original voucher(s) to be returned to the store for verification. Please treat voucher(s) as cash - it cannot be replaced if lost or stolen
If a product is faulty then we will liaise with you to arrange the return of the product to us. Once the nature of the fault has been established we will either repair or replace at our choice so long as the fault is deemed to be under the terms of the warranty applicable to the product.
Should a product be returned to us and a fault or damage is found to be have been caused by (but not limited to) faulty installation, misuse or abuse no liability to repair, replace or refund shall exist on the part of Archery Warehouse LTD.
All cancelled orders will incur a 5% administration fee to cover costs.
We recognise the importance of happy customers and aim to find speedy solutions to all problems, howsoever caused.
All items must be returned to our shop physical address : 80F Kerwyn Ave, East Tamaki, Auckland