Terms and conditions of use

Archery Warehouse LTD is a New Zealand owned and operated business.

If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Archery Warehouse LTD relationship with you in relation to this website.

The term 'Archery Warehouse' or 'us' or 'we' refers to the owner of the website whose registered office is 9 Pinebrook Lane, Maraetai, Auckland, New Zealand.

Terms and conditions for the use of this website

• The content of the pages of this website is for your general information and use only. It is subject to change without notice.
• The name that will appear on your statement will be Archery Warehouse LTD.
• Your account will be charged in NZ Dollars.
• All prices on this website are displayed in NZD and includes GST.
• Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
• Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
• Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
• Your use of this website and any dispute arising out of such use of the website is subject to the laws of New Zealand

Returns and Refunds

In the event that you have simply changed your mind about a product you have purchased you have five working days from the date of order to advise us.  We will only accept its return if the original packaging is intact and that you meet the return freight costs. Once we have received the returned product it will be assessed and only if it is in a condition that allows us to resell it in new condition will a refund be issued. All such returns will be subject to a 10% administration and re-stocking fee.  In addition our costs associated with freighting the product to you where the value of your order qualified for free delivery will be deducted from the refund.

Gift vouchers can be used for the purchase of any product sold by Archery Warehouse. The original voucher(s) to be returned to the store for verification. Please treat voucher(s) as cash - it cannot be replaced if lost or stolen

If a product is faulty then we will liaise with you to arrange the return of the product to us. Once the nature of the fault has been established we will either repair or replace at our choice so long as the fault is deemed to be under the terms of the warranty applicable to the product. If the product fault is deemed to be genuine then we shall bear the cost of return freight to and from our premises.

Should a product be returned to us and a fault or damage is found to be have been caused by (but not limited to) faulty installation, misuse or abuse no liability to repair, replace or refund shall exist on the part of Archery Warehouse LTD.

All cancelled orders will incur a 5% administration fee to cover costs.

We recognise the importance of happy customers and aim to find speedy solutions to all problems, howsoever caused.